An autoresponder is an e-Mail software that can automatically generate and send answer eMail to the sender. A similar word for autoresponder is “autoreply”. The tool is often used in firms to inform the email sender that a staff is out of office within a certain time. Autoresponders are also used to confirm bookings or orders that are sended by the shop booking software.

The use of an autoresponder could be part of a CRM and Marketing concept in a company.

You get further information on the following websites:

http://cert.uni-stuttgart.de/ticker/article.print.php?mid=882

http://de.wikipedia.org/wiki/Autoreply

— Kirsten Meeß 2011/08/26 19:06